Your Privacy
Shopping for camping gear can involve product preferences, delivery details and a conversation with support. This notice explains the information used by Camphollow.
Information supplied while shopping
You may provide a name, email address, telephone number, billing and delivery address, account details, selected items, quantities and support correspondence. Product questions can include measurements, equipment models or preferences relevant to camping gear. Do not send unrelated sensitive information, account passwords or complete payment-card numbers in an email.
How information is used
Information is used to operate the store, handle accepted orders, arrange delivery, respond to a product question, manage returns and refunds, maintain appropriate transaction records and reduce misuse. Details provided to help choose an item are used in the context of that request; a buying question does not by itself grant permission for unrelated marketing.
Product questions and the information you share
Pack for expected conditions. Compare the information published for the exact item and keep the product name or SKU for reference. Compare size and weight. Check the selected listing and variant, including the supplied components before ordering. Check setup instructions. Use the directions supplied for your selected item. Contact support if an important detail is missing. If you contact us about these details, the information you provide is used to answer the request and connect it to the appropriate item or order.
WordPress, WooCommerce and essential cookies
The website uses WordPress and WooCommerce to provide pages, accounts, carts and checkout. Necessary cookies and session information support sign-in, cart contents and checkout state. Server logs can include an IP address, browser details, requested URL and request time for technical operation and security.
Public product data and optional services
The product catalog and product feed contain public product information. Customer order, address and account records are not included in the public catalog feed. No optional advertising pixel or marketing analytics integration has been enabled as part of the current setup. If optional services are introduced, this notice must describe the actual service and any required choices.
Payments
Checkout currently displays your cart, delivery options and order total. No online payment method is currently active. The store does not request full card numbers or payment account passwords.
Service providers and fulfillment
Necessary information may be handled by the hosting and technical services used to run the site and by the actual service used to fulfill an accepted order. A carrier needs appropriate recipient and delivery information for a shipment. This does not mean that every possible service is used for every order. Personal information collected by this store is not sold.
Retention
Cart and login sessions last according to the applicable store and browser settings. Account information is retained while needed for the account, subject to an appropriate deletion request and necessary records. Order, return and support information is kept for the period reasonably needed for the transaction, customer support, security and applicable accounting or legal obligations. Retention periods vary with the type of record and its purpose.
Security, cookies and your choices
HTTPS protects the connection to the website, and access to administrative information is restricted. No service can guarantee absolute security. You can control cookies in your browser; blocking necessary cookies may stop the cart or sign-in from functioning. Depending on applicable law, you may be entitled to request access, correction, deletion or other handling of your information.
Privacy requests and changes
Send a privacy request to [email protected] and identify the account email or relevant order so that we can locate the appropriate record. We may ask for proportionate information to verify a request. Necessary transaction or legal records may have to be retained. This notice may change when the actual website practices change, and updates do not remove rights that applicable law protects.
2 148 briarway Drive, Clearwater, FL, US
ZIP 33763
+1 (727) 403-8231
[email protected]